This PCM (power
train control module) or TCM (transmission Control module) which
from herein referred to
as "PCM/TCM" has a 120 day limited warranty from the day we
shipped it to you.
Warranty is enforced by Hot Car Accessories, inc. (hereby
referred to as "HCA") at it's sole judgment.
This PCM/TCM is delivered to you -
inspected and tested to be in good working order.
CAUTION: PCM's have no
moving parts. They do not break on their own. It
takes an electrical surge to damage them. This can be done
by jump starting the vehicle improperly, an outside electrical
surge or an engine component that is electrical such as s water
pump. If you have not corrected of fixed the original
problem that caused your PCM to be damaged then your new or
repaired PCM will also be damaged. This type of damage is
not covered by warranty.
We highly recommend you have a certified mechanic or Dealership
first determine what blew the original PCM and then correct it
before you install the new one.
For problems that
occur and are covered under this warranty HCA will repair, reset
or replace your PCM/TCM we provided you under the warranty
conditions within the warranty time period. If a PCM/TCM is not
available then a prorated refund will be issued.
Covered under this warranty:
► Circuit chips on the circuit board and solder connections that
fail do to wear out - under normal driving conditions with car
or truck engine, engine components and electrical system
functioning properly as determined by HCA.
► Circuit chip failures due to power surges from car or truck
engine, engine components or electrical system, or outside
sources. This will be determined on the test bench and interior
inspection of PCM/TCM by HCA or its authorized labs.
► Disconnecting the battery and reconnecting improperly.
► Using your vehicle's battery to provide power to an outside
source such as jumping another vehicle.
► Cracked or broken PCM/TCM's due to installation or removal.
► Improper installation or removal of PCM/TCM
► If stickers installed from HCA or it's labs are removed from
► PCM has been opened and worked on by some other person or lab.
If you have problems
with your PCM/TCM within the warranty period:
1. First call us for a return authorization number and the
correct return address at (352) 688 8160 M-F.
2. Send it to HCA with the Return authorization number printed
on the outside of the box to the address we will provide. You
must include your name, address, phone number and email as well
as a detailed description of the problem(s) you are
experiencing. You are responsible for ensuring that it arrives
undamaged to HCA as well as packing it properly and insuring it
for it's value.
3. HCA will either repair, reset or replace the PCM/TCM. If no
PCM/TCM's are available a prorated refund will be issued.
4. If upon inspection HCA determines there is in working order
and no faults are found you are responsible for the cost of
$150.00. which is what the lab charges to re-inspect If a fault is found covered under
the warranty return shipping is free within the USA and Canada.
Other locations will need to pay for return shipping.
If HCA rebuilds your PCM/TCM or provides you with another
PCM/TCM and problems persist - this indicates clearly that there
is another mechanical or electrical issue affecting the PCM/TCM
and this will terminate the warranty.
If the PCM/TCM has been opened, unsealed or tampered with, or
missing parts as determined by HCA.
If the PCM/TCM shows signs of burns or outside damage.
HCA is not liable for any monetary amount more than the price
paid to HCA for this service.
Once this PCM/TCM is accepted by the customer or his or her
installer or is installed by anyone in any car you acknowledge
that HCA has the sole authority to determine whether PCM/TCM
issues fall under this limited warranty.